Website Policies & Practice Information

Website Disclaimer

The information provided on this website is for educational and informational purposes only and is not intended to be a substitute for professional mental health treatment, diagnosis, or medical advice. Viewing this website, submitting a contact form, or communicating through this website does not establish a therapist-client relationship.

A therapeutic relationship is established only after an initial consultation, completion of required paperwork, and mutual agreement to begin services.

Privacy

Your privacy is important. Information submitted through this website's contact form is used solely to respond to inquiries regarding counseling services. While reasonable efforts are made to protect your information, electronic communication cannot be guaranteed to be completely secure.

Please avoid sharing highly sensitive or confidential information through website forms or email.

Communication & Response Times

Messages submitted through the website or email are reviewed during regular business hours. Response times may vary, but inquiries are typically returned within 1–2 business days.

Electronic communication is not intended for urgent or emergency situations.

Emergencies

This practice does not provide crisis or emergency services.

If you are experiencing a mental health emergency, having thoughts of harming yourself or others, or require immediate assistance, call 911, go to your nearest emergency room, or contact the 988 Suicide & Crisis Lifeline by calling or texting 988.

Good Faith Estimate

In accordance with the No Surprises Act, clients who are not using insurance may receive a Good Faith Estimate outlining the anticipated costs of services. Additional information will be provided during the intake process.

Professional Services

Counseling services are available to residents of Ohio and are provided in accordance with applicable state laws and professional ethical standards.

Services may not be appropriate for every individual. Recommendations and referrals may be provided when another provider or level of care would better meet a client's needs.

Copyright

All content on this website, including text, graphics, logos, and images, is the property of Restored Promise, LLC unless otherwise noted and may not be copied, reproduced, or distributed without permission.

Contact

Questions regarding these policies may be directed through the contact form on this website.